Privacy Policy
Privacy Policy
Niva manages this store and website to provide you with a personalised shopping experience (the "Services"). This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase through the Services. In the event of a conflict between our Terms and Conditions and this Policy, this Policy prevails with respect to the collection and processing of your personal data.
We invite you to read this Policy carefully. By using our Services, you acknowledge that you have read and understood its terms.
Personal Information We Collect
The term "personal information" refers to any information that can reasonably identify or locate you. Depending on your interaction with the Services, we may collect the following categories of information:
Personal contact details: name, postal address, billing address, shipping address, phone number and email address. Financial information: credit card numbers, payment details and transaction history. Account information: username, password and preferences. Transaction information: items viewed, added to cart or purchased. Communications: exchanges with our customer service. Device information: IP address, browser and unique identifiers. Usage data: browsing and interactions with the Services.
Sources of Personal Information
We collect your information:
Directly from you when creating an account or making a purchase. Automatically through cookies and similar technologies. Through our third-party service providers and partners.
Use of Your Personal Information
We use your personal information to:
Provide and improve the Services. Process your orders and payments. Personalise your shopping experience. Send you marketing communications with your consent. Prevent fraud and ensure security. Respond to your support requests. Comply with our legal obligations.
Disclosure of Your Personal Information
We may share your information with:
Shopify and our technical service providers. Our business and marketing partners. Our affiliated companies. In the context of business operations such as a merger or legal obligation.
Depending on your place of residence, you may object to the sharing of your data for specific advertising purposes.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes your data to ensure the proper functioning of the Services. Shopify may use your information in connection with its own services. To learn more, please consult Shopify's Privacy Policy.
Third-Party Sites and Links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices. We recommend consulting their policies before any interaction.
Children's Data
Our Services are not intended for minors. We do not knowingly collect personal data from children. If you are the parent or guardian of a minor who has provided their data, please contact us to request its deletion.
Security and Retention of Your Data
We apply reasonable security measures to protect your data, but no system is infallible. The retention period of your information depends on the purposes for which it was collected and our legal obligations.
Your Rights
Depending on your place of residence, you have the following rights regarding your personal data:
Right of access. Right to erasure. Right to rectification. Right to data portability. Right to object to processing for advertising purposes.
If you reside in the EU or the United Kingdom, you also have the right to withdraw your consent and request restriction of processing. To exercise your rights, please contact us using the details provided below.
Complaints
For any complaint relating to the processing of your data, please contact us. Depending on your place of residence, you may also contact your local data protection authority. For EU residents, the list of competent authorities is available on the European Commission's website.
International Transfers
Your data may be transferred, stored and processed outside your country of residence. For transfers outside the European Economic Area or the United Kingdom, we rely on recognised mechanisms, such as the Standard Contractual Clauses of the European Commission.
Changes to This Policy
We may update this Privacy Policy at any time. The revised version will be published on this site with the corresponding update date.
Contact
For any questions relating to this Policy or to exercise your rights, please contact us at myniva@outlook.com. We are responsible for the processing of your personal data in accordance with applicable data protection laws.